Your Legal position before account access
Our Legal notice explains the conditions for opening, using and closing an account, including the phone verification step required before account access. It also describes how we handle account records connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We apply access wording
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carefully: eligibility depends on local law, and some services may be unavailable where local law does not permit them. The notice sets out acceptable account details, payment ownership expectations, verification requests, record retention and the route for raising a policy question. Read the current notice before
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submitting your details, especially if your wallet name and account name do not match. We may request clarification before changing account or payment records.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.